I gave a talk at DevOps Summit Amsterdam on 14 November 2013 on Software Operability and Run Book Collaboration; here are the slides.
Thanks to Unicom Seminars for organising the event, and to all the attendees for some great questions and conversations over coffee.
I will be speaking about Run Book Collaboration at the DevOps Summit in Amsterdam in November 2013:
Practical steps for larger organisations to try in order to improve Dev and Ops collaboration, especially via the System Operation Manual (or “Run Book”).
Early Bird ticket prices for the event end on October 14th – book with Unicom to secure your place.
Using the term ‘non-functional requirements’ to describe aspects of software systems which are invisible to the end-user but essential for effective service operation is counter-productive; we should instead use ‘operational requirements’ or ‘operational features’, and schedule these for delivery alongside end-user features.
Update: the Experience DevOps workshop series now has sessions on Software Operability – find out more at http://experiencedevops.org/